Calum MacRae
Feb 20, 2020
Structure, the second part of the ESIP framework, relates to how your company functions and the analysis of this. It includes:
- What do you need to achieve your Mission and Vision?
- Framework
- Policies and procedures
- What benchmarks have you set to achieve your goals?
- What do we need to measure? When? By whom?
- How are they used?
- What decisions are made from these measures?
- What do you need to make it easy to run the systems?
- Operations manual
- Documented processes and procedures
- What measures are in place to measure performance and progress?
- What KPIs are used and how?
- Expectations – agreed and understood
- Rewards
- What policies and procedures are expected?
- Operations manual
- Documented processes
Do you have a structural framework in your business that provides you and your staff with a clear and concise roadmap for success? If not, next week’s blog will help you create a solid and effective structure, your ‘Roadmap to Success’.