Environment

Why you have the culture in your business you currently have and potentially how to have the culture you want.

1. What is your culture?

• Do the staff follow the process?
• Do the staff use initiative?
• How do staff treat each other?
• Are your staff engaged in your business?

 

2. Identify what sort of culture you want.

Define exactly what you want and live it; not just write it down and choose when it is used – don't accept mediocrity.

3. How do you create/change a culture?

• It starts with you – what sort of leadership style do you follow?
• How does your leadership fit within the culture you are trying to create. It needs to be consistent and align with the values that you are promoting for your business.
• Leadership by its nature can be fluid and may require a number of different styles to achieve the goals you want.
• Adapt your leadership style depending upon the situation.
• Whatever style you have, you must be consistent with your message.
• Give feedback in real time and in person, not 12 months down the track and via email.
• Reward and review based on your values and mission.

These are just a few ways to improve and develop your business culture to ensure this is not just discussed but it is lived on a daily basis by you.